You should periodically check your spam folders in webmail.

1) Login to webmail



2) Click on the SPAM folder on the left



3) Identify any e-mails you think are legitimate.

If you click on the check-box on the left and then click on WHITELIST, future e-mails from this user should go to your inbox.



If you click on the check-box and then click MOVE TO and then INBOX, it will go back to your inbox and you can view the e-mail.