You can add a new e-mail account in two ways:

1) You can log into your control panel and add an account there.
(The control-panel link should be included in your welcome e-mail, but if not, you can e-mail us at Support).

2) You can e-mail us directly at Support from an account on-file and we will make a new account and send back a new password.

Sorry, for security reasons, we will not give passwords over the telephone.